Tuesday, October 27, 2015

Bones of Your Online Business

What Will Your Product Be?
Before you start creating your first online business, it’s good to step back and decide what your actual product will be. With a bit of foresight you can plan the future of your product(s), and maximize the sales process.

If you run an offline business, think about how you may be able to apply the specialist knowledge in creating a digital product. I  will  try  to  give  some  examples  for  each  of  the  following  types.  The  trick here is to think laterally, and not focus too much on specifics, but the general concepts.



At the bottom of the scale, text products are the easiest to create, but will make you  the  least  amount  of  money. And  at  the  other  end  of  the  scale,  software products  or  services  are  the  hardest  to  create,  but  can  return  you  the  most amount of money.

Let’s have a look at the five product types...

1.  Text Products

Text  products  are  the  easiest,  fastest  and  cheapest  product  for  you  to create. Being at the bottom of the scale they will probably make you the least direct profit.

E-books  are  one  example  of  a  text  product.  They  take  almost  no investment – just your time researching your topic and then writing it. (Or the cost of having one ghost written for you.)

Or you could create an e-course. This is where you set up a simple opt- in form where customers can sign up to your course. Then you put your content into a series of e-mails that you load into an autoresponder, to send out your course automatically.

Text products are used to build your credibility and authority as well as to generate leads. When you create free products and give them away as lead generators for your other products, you’ll earn trust. They can also be low-cost leader products, to direct prospects on to higher priced products.

If you are a florist, consider a book on the art of flower arranging and how to choose the correct flowers for the correct occasion. This could also make a great e-course.

You may also want to write a free report on how to make your cut flowers last  longer,  or  the  top  ten  common  mistakes  most  florists  make  when building a bouquet.

If you are a plumber, think about writing a free report on the 10 most common shortcuts plumbers make to cut corners on a job and what to look out for as a customer.

In doing so you will build assumed trust. (People will assume that because you  are  pointing  these  out,  you  would  not  do  the  same.  Hopefully  a correct assumption.)

You   can   use   these   reports   to   build   lists   of   potential   prospects.   This can  be  useful  when  you  want  to  offer  a  promotion  at  slow  times. Essentially this gives you the ability to run almost zero cost advertising with almost instant results when you need it most.

2.  Audio Products

Audio products require a bit more effort to create than text products, but are still in the ‘easy basket’. Because audio has a higher perceived value, you can command a higher price point than text products.

Take the e-book that you’ve written and simply record yourself reading it aloud. If you don’t like the sound of your voice, or if you want a certain accent for a specific market, you can have someone else read it. It’s  easy  to  do  a  teleconference  call.  Organize  an  expert  to  come  on your  call  and  interview  them.  Have  other  listeners  ask  their  questions while you steer the conversation to access helpful information for your listeners.

You  can  conduct  interviews  over  Skype.  Ask  the  person  you  are interviewing  thought-provoking  questions  while  you  record  the  call. Later you can edit it if you need to, or transcribe it as the base for a text product.

Although I have heard this suggested many times, a lot of people ignore the idea, thinking it can’t be that easy. Yes it is. I know many products made this way in just a day or two. Once you have the system in place, audio products can be some of the fastest and easiest to create.

If you run some type of coaching program or service, then to create an audio course should be a must. If  you  run  a  natural  health  clinic,  then  interviewing  world  experts  to create an audio program could be leveraged in so many different ways.

You could use it to sell online to customers who live too far away to see you in person. You could sell it to existing clients, or use it as a giveaway on the first visit.

You could use it as a way to build credibility through association (a very simple but effective strategy for building authority).

When other people see your name or face next to a well-known celebrity or  leader  in  a  particular  niche,  then  some  of  their  authority  status  will be  transferred  to  you.  This  happens  completely  subconsciously  and  is therefore, an extremely powerful technique.

If  you  run  a  natural  health  clinic,  then  interviewing  world  experts  to create an audio program could be leveraged in so many different ways. The possibilities here are endless.

3.  Video Products

Video products are once again another perceived notch up the scale in difficulty from audio products.

Until  you  are  familiar  with  how  to  create  video  products,  it  can  be more  time  consuming  (unless  you  outsource  the  work).  But  it’s  more a  psychological  barrier  that  stops  many  people  from  attempting  video products.

With the easy-to-use tools that are available these days, using video can be a fast and easy way to create a digital product that you can sell for a lot more money. Because video has a higher perceived value than text or audio products, you can ask for a much higher price.

When you create short video clips, you can then use them to build traffic. With good video you can quickly build up your e-mail list by generating leads from YouTube or other online video networks.

Video interviews are easy to do. Just as with audio interviews, you can have a guest come in who is an expert in your niche. Just record your video  call  on  Skype,  or  in  person  with  some  relatively  inexpensive equipment.

Webinars  are  another  way  to  create  video  content  (as  is  filming  a  live event).  Just  present  your  content  and  record.  Some  basic  editing  after you finish and your product is ready to go.

The great thing about video is, it can be another powerful way to build trust. People get a real feel for you in video and so building rapport can be much easier.

If  you  are  a  car  mechanic  consider  making  a YouTube  series  on  basic home repair tips. Truth is, most people will be too lazy to fix their car themselves; but for those who do, will still remember you when something more difficult comes along.

Used car salesmen could create a video series on what to look out for when buying a used car. Again this will build assumed trust. You can then offer this information for free from your online or newspaper advertising.

If you do a good job, people will share the videos and you will generate a lot more leads through word of mouth. Music or martial arts teachers could easily create video courses to sell to students for extra home study, or to make money from students who live too far away for in-person lessons.

Remember,  this  not  only  builds  additional  passive  income,  but  builds authority  too  and  therefore  increases  the  rates  you  can  charge  for lessons.

4.  Membership Sites

Membership sites can provide recurring income. Though not usually for as long as most people would like.  The reality with membership sites is that people drop out after only 3-4 months on average. Using the micro continuity model instead, is highly recommended.

This is where the program is a fixed length, for example 6 months. By doing this, you increase the average length of time someone remains with your program and you only need to create a fixed amount of content. (The main problem with membership sites with no end date, is coming up with new content every month.)

If you run a financial advice service you could easily provide an ongoing membership service that kept people up-to-date on the latest currency or stock exchange information.

Taking the previous example of a music or martial arts teacher, the same video course could be cut up into sections and drip-fed over time. The best value membership sites will contain a mixture of video, text and perhaps audio, along with resource links and industry updates.

5.  Software Products

It is more difficult to create a software product than video, audio or text products. There is high risk involved in creating software. But if you can make it work you can enjoy a high return and even be set up for life.

If you want to go down this route, it’s best to at least have some experience developing  some  of  the  other  types  of  product  first. Too  many  people lose all their money just getting started with software development.

Subscription-based  software  is  a  great  model  if  you  can  find  a  way  to make it work. Autoresponder services are a great example of subscription- based software.  Every single month you have to pay to use their service. Many people rely  on  an  autoresponder  and  are  willing  to  pay  for  this  service  for  as long as their online business lives.

Some software also chooses to use advertising as a monetization model. This can work well if you have a large audience, and can be distributed through many of the free software networks.

Also known as adware, software that uses this monetization method will display some form of advertising either when it starts, when it’s closed down or in the interface while it is being used. Ads may be privately sold to customers, or provided by an ad distribution network.

If you have a really good idea for a software product, but do not have any experience, consider partnering with someone who has. It will help save  a  hard  learning  curve,  and  will  likely  save  you  a  lot  of  time  and money. (Plus your project is much more likely to succeed and actually make money.)

One  idea  though  for  small  businesses  is  have  some  small,  simple  but useful software written for you as a free giveaway. This could be used to acquire leads, and/or thank current customers.

Examples include: a mortgage calculator for a mortgage broker; software to  help  calculate  renovation  costs  for  builders,  real  estate  agents  or property  investors.  In  the  example  of  a  weight-loss  specialist  it  could be software to help track your weight loss, calculate your BMI and/or estimate calories for different meals.

Be sure to brand it with your company logo. Also contain a link to your website  to  maximize  credibility,  and  help  spread  the  message  should people share the software with their friends.

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